Category Archives: what does customer experience mean to you

Do You Really Understand Your Customers Experience?

I am sure you have spent a lot of time engaging with your target market and performing market research, but what about once your prospect becomes a customer? How much time do you give to understanding their relationship with your company? Most businesses have excellent products and services, but once you’ve become their customer the […]

Best Business Enabler social media management

How Easy Is It For Your Customers To Do Business With You?

When was the last time you walked into the shop and asked the shop assistant to guess what you wanted? You have to admit, you most probably haven’t. It’s just plain silly to have someone try and guess what you want when you could just tell them isn’t it? Which is why I find telephone […]

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