Category Archives: good customer experience

Do You Really Understand Your Customers Experience?

I am sure you have spent a lot of time engaging with your target market and performing market research, but what about once your prospect becomes a customer? How much time do you give to understanding their relationship with your company? Most businesses have excellent products and services, but once you’ve become their customer the […]

Best Business Enabler social media management

How Easy Is It For Your Customers To Do Business With You?

When was the last time you walked into the shop and asked the shop assistant to guess what you wanted? You have to admit, you most probably haven’t. It’s just plain silly to have someone try and guess what you want when you could just tell them isn’t it? Which is why I find telephone […]

Best Business Enabler Sales Administration

Do Your Suppliers Care As Much For Your Customers As You Do?

Have you ever stopped and asked yourself this question before engaging a supplier for your business? The growth and prosperity of your business could depend on the answer. A few years ago we moved into the Cheshire countryside and moving home really opened my eyes to the terrible problems companies face when they engage sub-standard […]

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